In this article, we will discuss the "Failed to pass review" error on the BingX exchange.
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Introduction
Some BingX exchange users encounter a rather frustrating error: the "Failed to pass review" error. The "Failed to pass review" error occurs when the system detects an anomaly in the user's BingX account.
What is the BingX "Failed to pass review" Error?
The "Failed to pass review" error occurs when the system detects an anomaly in the user's BingX account. A user attempting to withdraw funds from their exchange wallet is placed under review by the system. After this review process transitions to manual review, the account fails the automated security check, resulting in the "Failed to pass review" error.
The "Failed to pass review" error is known to result in a "Systemic or Risk Control Obstacle." In this case, withdrawal transactions for the account are restricted.
What is the Solution to the "Failed to pass review" Error?
If you encounter this error because BingX's own Risk Control system has suspended the withdrawal, here's what you should do:
1. Open a support ticket with the support team via the BingX mobile application for the "Withdrawal failed to pass review" error. The support team responds 24/7 through the mobile application. In your first chat, you will typically encounter a bot. In this case, to quickly reach a customer representative, reply to the bot with "none of above". A customer representative usually connects within 5 minutes. Gently explain to the support team that you are experiencing the "Withdrawal failed to pass review" error.
2. Along with your support ticket, they may ask you for certain things. They may request information such as KYC verification, the device you used, and withdrawal locations and addresses. Politely state that the account belongs to you and fulfill the requests. Remember, customer representatives cannot ask for very sensitive information like your "account password".
3. Be patient during this process. Please note that this process may take between 1 and 7 days. Continue communicating via email. You can contact us at support@bingx.com
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